Article 1 (Personal Information)

"Personal Information" refers to "Personal Information" as defined in the Personal Information Protection Law, and it is information about a living individual that can identify a specific individual from the name, date of birth, address, telephone number, contact information, and other description contained in the information, as well as data related to appearance, fingerprints, and voiceprints, and information that can identify a specific individual from a single piece of such information, such as an insurer number of a health insurance card (personal identifying information).

Article 2 (Methods of Collecting Personal Information)

When registering for use, our company may ask for personal information such as your name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number. We may also collect transaction records that include the user's personal information and payment-related information with the user from partners (including information providers, advertisers, ad distributors, etc., hereinafter referred to as "partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which we collect and use personal information are as follows:

• For providing and operating our services

• To respond to inquiries from users (including verifying your identity)

• To send emails about new features, updates, campaigns, and other services that we provide

• To contact you as needed for maintenance and important notices

• To identify and refuse service to users who violate terms of use or attempt to use the service for fraudulent purposes

• To allow users to view, change, or delete their registration information and use status

• To charge users for paid services

• For purposes incidental to the above purposes

Article 4 (Changes in Purpose of Use)

• Our company will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is related to before the change.

• If the purpose of use is changed, we will notify users of the changed purpose or publish it on this website by our prescribed method.

Article 5 (Provision of Personal Information to Third Parties)

• We will not provide personal information to third parties without the prior consent of the user, except in cases where it is permitted by the Personal Information Protection Law or other laws and regulations.

  • When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the person's consent

  • When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the person's consent

  • When it is necessary to cooperate with a national agency, local government, or a person entrusted by them to carry out affairs prescribed by laws and regulations, and obtaining the person's consent may interfere with the performance of those affairs

  • When the following matters have been notified or announced in advance, and our company has notified the Personal Information Protection Commission:

    • Including the provision to third parties in the purpose of use

    • Items of data provided to third parties

    • Means or method of providing to third parties

    • Stopping the provision of personal information to third parties upon the person's request

    • Method of accepting the person's request

• Notwithstanding the provisions of the preceding paragraph, the party to which the information is provided in the following cases does not fall under a third party.

  • When our company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use

  • When personal information is provided in the event of a merger or other business succession

  • When personal information is jointly used with specific persons, and the matters regarding joint use, such as the items of personal information to be jointly used, the scope of jointly used persons, the purpose of use of the users, and the name or title of the person responsible for managing the said personal information, are notified to the person in advance or put in a state where the person can easily know

Article 6 (Disclosure of Personal Information)

• When requested by the person, we will disclose their personal information to them without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of the information and will notify the decision not to disclose without delay. A fee of 1,000 yen will be charged for each disclosure of personal information.

  • If there is a risk of harm to the life, body, property, or other rights and interests of the person or a third party

  • If there is a risk of significantly interfering with the proper execution of our company's business

  • If it results in a violation of other laws and regulations

• Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

• If a user finds that the personal information held by us is incorrect, they may request correction, addition, or deletion (hereinafter referred to as "correction") of their personal information by the procedures specified by us.

• If deemed necessary to respond to such requests, we will correct the personal information without delay.

• If we make corrections based on the provisions of the preceding paragraph or decide not to make corrections, we will notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information)

• If requested by the person for reasons that their personal information is being handled beyond the scope of the purpose of use, or for reasons obtained by illegal means, we will conduct the necessary investigation without delay.

• Based on the results of the investigation in the preceding paragraph, if it is determined necessary to respond to the request, we will stop using the personal information without delay.

• If we stop using personal information based on the provisions of the preceding paragraph or decide not to carry out the stop of use, we will notify the user of this without delay.

• Notwithstanding the preceding two paragraphs, if it costs a large amount to suspend the use, or if it is difficult to suspend the use, we will take alternative measures necessary to protect the user's rights and interests.

Article 9 (Changes to Privacy Policy)

• The contents of this policy can be changed without notifying the user, except for matters otherwise stipulated in this policy.

• Unless otherwise specified by our company, the changed privacy policy will take effect when posted on this website.

Article 10 (Contact Information)

For inquiries regarding this policy, please contact us at:

Address: 4th Floor, Hikari Building, 1-2-1 Hiroo, Shibuya-ku, Tokyo 150-0012, Japan
Company Name: SOL Planet Inc.
Email Address: info@solplanet.jp